Shipping policy

Please note that shipping times for patio and pergolas may be up to 14 weeks depending on stock levels.

Please note that you will be responsible for covering the shipping costs for returning your item, as shipping costs are non-refundable. If you are eligible for a refund, the cost of return shipping will be deducted from your total refund.

Delivery times for exchanged products may vary depending on your location.

For added security, we highly recommend using a trackable shipping service or purchasing shipping insurance when returning items over $75.00. Please note that we cannot guarantee the receipt of your returned item.

Thank you for choosing Quality Home Improvements. We appreciate your business and look forward to serving you again in the future.