The Urban Cantilevered Pergola Kit - White / Black 3.2m x 2.7m
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Introducing the UrbanRetreat Straight Cantilever Pergola Kit – Designed and Supplied By Quality Home Improvements. Experience the perfect blend of functionality and style with the UrbanRetreat Straight Cantilever Pergola...
Description
Introducing the UrbanRetreat Straight Cantilever Pergola Kit – Designed and Supplied By Quality Home Improvements.
Experience the perfect blend of functionality and style with the UrbanRetreat Straight Cantilever Pergola Kit. Crafted to create a tranquil retreat in your outdoor space, this pergola is designed to seamlessly integrate with your home while adding personality and charm to your outdoor area.
Key Features:
- Generous Dimensions: The UrbanRetreat features a height of 2.4 meters, a length of 3.2 meters, and a cantilever of 2.7 meters, with a 5-degree fall to ensure effective water drainage. Its generous span allows plenty of natural light to filter through, creating a comfortable and inviting environment while providing ample protection from the elements.
- Peaceful Retreat: The UrbanRetreat transforms outdoor areas into peaceful retreats, providing a serene atmosphere for relaxation and enjoyment.
- Striking Colours: Designed to stand out, the vibrant colours of the UrbanRetreat make it a focal point in any outdoor setting, enhancing the aesthetics of your space.
- Posts: Built for durability, the pergola features large 100mm x 100mm posts, providing extra strength and stability to withstand various weather conditions while supporting the cantilevered design.
- Adjustable Post Spacing: The gap between posts is adjustable between 2.4 meters to 2.9 meters, allowing you to customize the pergola to suit your space and preferences while maintaining stability and support.
- Footing Option: Provided in the kit is an in-ground base for maximum stability. The base is concreted into the ground first, and the pergola post then slides over the top. This allows for easy Installation or removal of the structure if required.
- DIY Installation: Perfect for both DIY enthusiasts and first-time assemblers, our user-friendly DIY manual is provided with every purchase, guiding you through the installation process from start to finish.
- Professional Assistance: While our products are designed for easy DIY installation, we understand that some customers may prefer professional help. We can connect you with a network of independent contractors who offer expert installation services, starting at just $1,000. These contractors provide high-quality service, including concrete footing installation, to ensure your project is completed to your satisfaction (terms and conditions apply).
- Optimal Airflow: The carefully measured spacing between aluminum slats ensures optimal airflow and ventilation, with a gap of 36mm recommended, enhancing comfort and aesthetics.
- Compliance with Regulations: To ensure your semi-permanent structure meets council requirements, please seek guidance from your local council.
- Council Approval ✔️ not required under 20m2.
- Manufacturing and Delivery: We will endeavour to have your kit delivered within 3-6 weeks. Please note - If this cannot be achieved you will be notified. Rest assured, we'll keep you updated with notifications via email.
Elevate your outdoor living experience with the UrbanRetreat Straight Cantilever Pergola Kit. Create a peaceful oasis right in your backyard and enjoy the beauty of outdoor living like never before
Shipping Policy
STANDARD SHIPPING
Standard delivery fee door-to-door Perth Metro Area $99.00
Standard delivery fee door-to-door Perth Metro Area $99.00
Note: Deliveries are carried out by an external courier and will be delivered to your front verge.
DELIVERY TIMEFRAMES
STANDARD DELIVERY
We aim to supply and deliver all items within 3 - 6 weeks. If we are unable to meet this timeframe, you will be notified via email.
EXTENDED SHIPPING TIMES
Please be aware that shipping times may extend up to 14 weeks depending on stock availability.
COLLECTION OUTSIDE PERTH WESTERN AUSTRALIA
For deliveries outside of Perth Western Australia, orders can be collected from a state depot. This will incur a $295 delivery fee.
STANDARD DELIVERY
We aim to supply and deliver all items within 3 - 6 weeks. If we are unable to meet this timeframe, you will be notified via email.
EXTENDED SHIPPING TIMES
Please be aware that shipping times may extend up to 14 weeks depending on stock availability.
COLLECTION OUTSIDE PERTH WESTERN AUSTRALIA
For deliveries outside of Perth Western Australia, orders can be collected from a state depot. This will incur a $295 delivery fee.
FAULTY ITEMS RETURNS
If you receive a faulty item, please notify us at admin@qualityhomes.net.au within 7 days of delivery. Include photos of the defect in your email. Once the return is approved, please send the item back to us using the instructions provided with the return approval.
If you receive a faulty item, please notify us at admin@qualityhomes.net.au within 7 days of delivery. Include photos of the defect in your email. Once the return is approved, please send the item back to us using the instructions provided with the return approval.
EXCHANGES
The delivery times for exchanged products may vary depending on your location.
The delivery times for exchanged products may vary depending on your location.
SHIPPING SECURITY
For added security, particularly for items valued over $500.00, we strongly recommend using a trackable shipping service or purchasing shipping insurance for both receiving and returning items.
For added security, particularly for items valued over $500.00, we strongly recommend using a trackable shipping service or purchasing shipping insurance for both receiving and returning items.
Thank you for choosing Quality Home Improvements.
We appreciate your business and look forward to serving you again in the future.
We appreciate your business and look forward to serving you again in the future.
Return Policy
### Refunds (If Applicable)
**General Policy:**
Unfortunately, refunds, credits, or exchanges due to change of mind are not offered. Additionally, there is a 100% restocking fee applied for change of mind returns. However, if a product is found to be faulty or not fit for purpose, customers may be eligible for a refund or exchange.
**Faulty or Damaged Products:**
To qualify for a refund or exchange:
- You must notify our team within 7 days from the time of delivery or collection.
- The product must not have been used or tampered with.
- You must provide proof of purchase and photos of the defect via email to admin@qualityhomes.net.au.
**Return Inspection:**
Upon inspection of the returned product, we will notify you via email to inform you whether your refund or exchange has been approved or rejected.
**Refund Processing:**
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a specific number of days.
### Late or Missing Refunds
1. **Check Your Bank Account:** First, recheck your bank account.
2. **Contact Your Credit Card Company:** There may be a delay before your refund is officially posted by your credit card issuer.
3. **Contact Your Bank:** There could be some processing time before a refund is posted in your account.
4. **Still No Refund?** If you have done all the above and you still have not received your refund, please contact us at admin@qualityhomes.net.au.
### Exchanges (If Applicable)
We replace items only if they are defective or damaged. To initiate an exchange, please send details and proof of defect to admin@qualityhomes.net.au.
**General Policy:**
Unfortunately, refunds, credits, or exchanges due to change of mind are not offered. Additionally, there is a 100% restocking fee applied for change of mind returns. However, if a product is found to be faulty or not fit for purpose, customers may be eligible for a refund or exchange.
**Faulty or Damaged Products:**
To qualify for a refund or exchange:
- You must notify our team within 7 days from the time of delivery or collection.
- The product must not have been used or tampered with.
- You must provide proof of purchase and photos of the defect via email to admin@qualityhomes.net.au.
**Return Inspection:**
Upon inspection of the returned product, we will notify you via email to inform you whether your refund or exchange has been approved or rejected.
**Refund Processing:**
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a specific number of days.
### Late or Missing Refunds
1. **Check Your Bank Account:** First, recheck your bank account.
2. **Contact Your Credit Card Company:** There may be a delay before your refund is officially posted by your credit card issuer.
3. **Contact Your Bank:** There could be some processing time before a refund is posted in your account.
4. **Still No Refund?** If you have done all the above and you still have not received your refund, please contact us at admin@qualityhomes.net.au.
### Exchanges (If Applicable)
We replace items only if they are defective or damaged. To initiate an exchange, please send details and proof of defect to admin@qualityhomes.net.au.